How To Videos for Admins

These help videos provide walk-through guidance on configuring Pocus, managing data, and administering your Pocus workspace.


User Management


Inviting New Users To Your Pocus Workspace:

New team member? Learn how to invite users to your Pocus workspace.

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Adding Users To Goals:

Learn how to grant your team access to Playbooks and Goals.

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Creating and Configuring Playbooks


Creating a New Playbook:

Learn how to add new playbooks for your team.

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Add Columns and Actions to Playbooks:

Learn how to modify the inbox view of playbook results.

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Troubleshooting Playbooks:

Learn how to resolve common playbook issues.

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Understanding Your Data and Using POQL


Create a Calculated Field:

Learn how to use POQL to create a calculated field.

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Create Cross Object Fields:

Need the related Account name on the User Object?
Leverage POQL to create Cross Object fields.

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Understanding Data Refreshes:

Learn how data syncs to Pocus work in this primer on data refreshes.

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Understanding Your Data:

Explore where your data points are being used within Pocus

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How To Add A Field From Salesforce:

Learn how to bring in a new Salesforce field into your Pocus workspace.

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How To Recognize And Update Signals:

An introduction to Signals and how they can be leveraged within Pocus!

Coming Soon!